More than ever, now's the time to stay united and look after one another. This is why we would like to remind you that Openbank is also your home.
You can continue to bank as usual and as securely as ever on our website and app and we will always be here for whatever you need.
It's our responsibility to help you in this new situation, so we have adopted a series of actions and recommendations to make your day-to-day easier.
Only leave the house if it's essential. If you're paying for something, it's better to use your card.
When it's essential to leave your home, we recommend paying with card. It's faster than cash and with the contactless system you avoid contact with the card machine on purchases under €50. If you need cash, you have free debit card withdrawals at more than 7,500 Banco Santander ATMs.
It's time to take care of yourself... and online too!!
Now that we spend more time online, we are more vulnerable to cyber attacks. Remember that we will never ask you, by email or SMS, to provide us with your personal details, access passcodes or complete signature key.
Stay at home and we'll stay online
At openbank.es/en and on our app, you can manage everything from home with complete security. Transfers, online shopping, adding accounts from other banks, Password Manager and much more!
TOGETHER in Solidarity Fund by Grupo Santander
Thanks to the contribution made by directors and donations from the entire Grupo Santander, we're going to donate at least €25 million to purchase medical supplies and equipment to help tackle the virus. Whether or not you're an employee, you can help!
At Openbank, we also do our bit
We've teamed up with Tendam in the fight against COVID-19 by donating €100,000 to purchase medical supplies. We're also collaborating with Save The Children to lend a hand to the most vulnerable families. You can help too by making a Solidarity Transfer through Openbank!
Find out more >
Advance payment of pensions and unemployment benefits
Spend your time on what really matters. We've brought forward the payment of pensions and unemployment benefits, so that you can focus on looking after you and your loved ones.
In line with our coronavirus action protocol, service at our Paseo de la Castellana 134 branch has been temporarily suspended.
We are still available 24 hours a day on the app, at openbank.es/en and by calling (+34) 91 177 33 10 from 9 a.m. to 6 p.m.