Help - FAQ

How do you set up a direct debit for your bills?

You have several ways to arrange direct debits for your bills:

  • You can upload an image of your bill.  In your customer area, go to “Accounts/Direct Debits”, click on “Direct Debit Management” and access “Pay bills by direct debit”.
  • Or if you prefer, fill in this application form and send it to us at We'll deal with the formalities at absolutely no cost.
  • You can also send the application by post, with a photocopy of your bills, to Openbank, Paseo de la Castellana 134, 28046 Madrid (Spain).
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