Help - FAQ

How can you change your direct debit account?

In your customer area, go to “Accounts/Direct Debits”, click on the “Direct Debit Management’ button and then on the “Change direct debits to another account” link to transfer all your direct debits to another debit account.

You can also change the debit account for a specific direct debit from ‘’Accounts/Direct Debits”, click the “Direct Debit Management”, button, and in the “'Options”' of the receipt click on “Change direct debit account to be charged”.

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