Help - FAQ

What's the signature key?

The signature key, which has 8 alphanumerical positions, allows you to carry out transactions and arrange services by telephone.

If you choose to customize your security settings, we will ask you for random signature key positions apart from the SMS confirmation code. For security reasons, we'll never ask you for your full signature key, and you can change it at any time via web and app.

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When we reply, we will contact you using the name and number you have given us. This is information that we will not store or use for any other purpose.

If you want to learn more about the legal aspects of this process, and especially how we protect your privacy, click here.