Urgent Help for blocking cards and modifying passwords
Block your card over the phone due to loss, theft or fraud
Card blocking service
900 200 128
91 177 33 98
91 362 62 00
+44 719 381 031
Block your card online
To block it online, access the customer area, select the card and click on the option "Definitive block".
You can also block it from the mobile App or from your Tablet, from the "Cards" option.
Remember that you can opt to disable your cards temporarily and enable them again whenever you wish.
Modify your passwords
If you think somebody has seen your access passcode, change it immediately to ensure the safety of your account. Access the customer area, click on the arrow next to your name and select the Keys option.