Urgent Help for blocking cards and modifying passwords

Block your card over the phone due to loss, theft or fraud

Card blocking service
900 200 128
Openbank
91 177 33 98
4B MasterCard
91 362 62 00
Visa International
+44 719 381 031

Block your card online

To block it online, access the customer area, select the card and click on the option "Definitive block". 

You can also block it from the mobile App or from your Tablet, from the "Cards" option.

Remember that you can opt to disable your cards temporarily and enable them again whenever you wish.

Modify your passwords

If you think somebody has seen your access passcode, change it immediately to ensure the safety of your account. Access the customer area, click on the arrow next to your name and select the Keys option.

If you prefer, call us anytime on 91 177 33 10.

 

Leave us your details and we'll call you. (Mon - Fri, 8:00 am - 10:00 pm)

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