Security Customisation
The protection you deserve
You're in charge when it comes to your money. At Openbank, you can customise the level of security required for your transactions and change these settings whenever you want.
By default, you will verify your transactions by SMS codes, but if you want to add an extra layer of security, you can use your signature key, which you will receive when you open an account at Openbank.
You can also customise the level of security required for your transactions by the amount. For example, use the SMS confirmation code for standard transfers, but add the signature key for larger transfers.
What is the signature key?
It is a combination of 8 digits and letters. It is used to confirm transactions and take out products over the phone. For security reasons, we will never ask for your full signature key, just random characters.
You received your signature key by post when you opened your account. However, if you can't remember your key, you can request it in the Customer Area on the website and app.