Card Control

Control where and how you can use your Openbank cards

Turn your cards off and on as you wish

  • By location: choose in which countries or continents.
  • By transaction type: decide how to use them at ATMs, in-person purchases or online purchases..
  • You can also temporarily turn all the features of your card off and on.
  • Change these settings online at any time.

     
Control where and how you can use your Openbank cards

Choose where you want to use your cards

You can turn off the countries or continents where you want to restrict the use of your card.

This way, you'll enjoy peace of mind when travelling abroad.

If you turn off a country or continent, you won't be able to use your card for purchases or at any ATM there.

How do you use your cards?

Decide what type of purchases you want to use your cards for, and disable the option you want to restrict.

For example, if you only want to use your card in physical stores, disable the online shopping option.

You can also restrict their use in ATMs and establishments and only allow online purchases.

Enable and disable ATMs

You can temporarily disable the option to withdraw money at ATMs.

You can always make enquiries and cash deposits.

Card Control FAQs

'Turning off' means restricting the use of your cards temporarily, you can turn them on again at any time.

'Blocking' is final, you will not be able to use your card again and you'll need to ask for a new one. Use blocking in the event of theft, loss or damage.

When you turn it off, you will not be able to use your card for purchases in shops, or to withdraw money at ATMs in that country. Please note that online purchases are not limited by location.

Card Control allows you to customise the use of your cards. So, for example, you may choose to only enable online purchases with your card, turn it off in a particular country or enable it only for ATMs around the world. There are many different options, you decide.

Also, you always have the option to turn all the functions of your card off and on again, by selecting your card from the customer area.

You can change these settings as often as wish. Go to the customer area of the website, enter the 'Cards' section, and click on 'Security Settings'. And in the app, click the card settings icon.

No, if you turn it off it means you won't be able to use it in that country, either for purchases in shops or for cash withdrawals at ATMs in that country. Please note that online purchases are not limited by location.

No, when you disable the option you limit all 'ATMs'.

Yes, we'll send you a message on your mobile to let you know. If you have any questions, please call us on + 34 91 177 33 10.

No, you can disable it for as long as you wish.