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Contact us

Information about the telephone service

Due to the coronavirus action protocol, telephone hours have been temporarily reduced from Monday to Friday from 9 a.m. to 6 p.m.

Remember that you can continue making your arrangements from the app and on openbank.es with complete normality.

We feel the inconvenience caused.

The Openbank team.


Drop us a line

To answer you, we will contact you by phone and with the name you’ve given us. We will not keep this information or use it for any other purpose.

If you want to learn more about the legal aspects of this process, and especially about how we protect your privacy, click here.


Visit us at our branch



Paseo de la Castellana, Nº 134. 28046 Madrid.

Telephone number:

91 342 10 00.

Opening Hours:

  • Service temporarily interrupted.

​​​​​​​Due to the coronavirus action protocol, the attention service in our office has been temporarily interrupted. We will continue the service as soon as possible. We remind you that you can make withdrawals and cash deposits at Banco Santander ATMs and offices.