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Drop us a line

We're here to help at: ayuda@openbank.es

You can also send us your queries by WhatsApp to (+34) 607 365 366. We're available from Monday to Friday from 8 a.m. to 10 p.m.

For security purposes, you can only request personal and financial information and perform transactions in your accounts on the website, app and over the phone.

To find out how we protect your privacy, click here.

Visit us at our branch

Address: Paseo de la Castellana, Nº 134. 28046 Madrid.

Telephone number for appointment: (+34) 91 342 10 00 - Monday to Friday from 9 a.m. to 6 p.m.

Opening hours: Monday to Thursday from 8:30 a.m. to 6:00 p.m. and Friday from 8:30 a.m. to 2:00 p.m.

To avoid unnecessary queues and long waits, book an appointment by calling (+34) 91 342 10 00 - Monday to Friday from 9 a.m. to 6 p.m.  We have adopted the following safety measures for your visit:

  • Obligatory use of mask.
  • Individual access to the branch.
  • If you need to be accompanied, please enquire when you book your apppointment.
  • Minimum safety distance of 2 metres between people.
  • Disinfection of hands with alcohol gel we provide before entering the branch.