We’re here to help through
the wildfires
Find out how we can support you or how to donate
If you've been affected, support is available for you.
Pay no arranged overdraft fees1
Apply for other financial support at no cost
Available until 30 September 2026
0% APR overdraft
An arranged overdraft gives you access to extra funds if unexpected expenses arise, helping you to avoid going overdrawn and to continue using your account as normal.
Applying for it on the app is simple: More products > Credit and loans > Overdraft > Apply
It will only become active when you need it and we'll refund you the fees charged2
0% APR fast cash
If you have a credit card3, you can transfer the credit available to your current account and use it whenever you need it.
It’s simple on the app: go to Cards > Select your credit card > More options > Fast cash
We'll also waive the fee for transferring the money into your account.
Support when you need it most
Use our dedicated helpline for customers affected by the wildfires
Do you have Zurich Home Insurance?
Priority will be given to those affected by the wildfires through the dedicated helpline set up.
If you want to help…
Send a solidarity transfer or donate with Bizum to the Spanish Red Cross to support those affected by the wildfires.
Go to "Transfers", select “Solidarity transfer” and choose the Spanish Red Cross.
Go to Bizum, select "Donate to NGO" and choose the Spanish Red Cross.
Subject to availability.
1 Overdraft interest will be charged initially and then refunded to your account within the following weeks. Please note that if you don't have an arranged overdraft in place, there will be restrictions on how you can use your account.
2 We'll refund to your account any fees incurred through using the service (8.00% APR, 7.72% annual NIR) within the following weeks. This offer is available until 30 September 2026.
3 Available to customers with a credit card or with a pre-approved Open Credit Card.