Frequently Asked QuestionsFraud and scamFraud and scamPersonal BankingBecome a customerBecome a customerPersonal BankingBranches and ATMsDeposit and withdraw cashAccountsCardsCreditsLoansMortgagesTransfersSolidarity TransferExpense CategorizerFinancial AggregatorManagement of Bills and Direct DebitsSolidarity Debit CardMortgage CalculatorFraud and scamUpload DocumentationInvestmentsDiscover Openbank WealthStocksInvestment FundsPension PlansETFsWarrantsMobile BankingOpenbank AppOpen Young AppMobile PaymentOpenbank Mobile PaymentApple PaySamsung PayGoogle PayFitbit PayGarmin PayBizumMobile top-upSecurityOpenbank passcodesCard theft or lossBlocking cardsClaim back chargesGeneral security recommendationsCard ControlDevice ControlPassword Manager DatabankSecurity CustomizationFraud and scamMost asked questionsWhat is the difference between fraud and scams?What should you do if there is there is an unrecognised login to your account or an unauthorised transaction (transfers, change of details, card details are checked, etc.)?What should you do if you receive a suspicious SMS, email or phone call?
