mobile theft insurance
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Mobile Theft Insurance

openbank mobile theft insurance

Protect your mobile phone against theft. Take out your insurance via the Openbank app

Download our app

Simple process

Take it out in under 5 minutes from the Openbank app.

Instant insurance

Your mobile phone is insured from day one and for one year.

Global protection

You're also protected on your trips abroad.

Competitive prices

Competitive compensation and premiums.

Peace of mind for your day-to-day

  • Protect your mobile against theft.

  • You will need to file a police report within 7 days, and provide the insurance company with a copy and proof that your mobile's IMEI number, the unique code used to identify your phone, has been blocked.

  • Call 93 260 97 63 and the insurance company will take care of the rest.

Value for money

  • The price varies depending on your mobile and its age.

  • The maximum compensation for theft is the sum insured and will be calculated based on the price to purchase (or repair) your mobile immediately prior to the theft, minus the 20% excess.

Your mobile is protected all over the world

  • Valid across Spain.

  • Peace of mind when travelling; and it also covers your mobile on your trips abroad.

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Want to learn more about Mobile Theft Insurance?

Which insurance company is the insurance taken out with?

Cover and guarantees of the Mobile Theft Insurance are insured by Zurich Insurance plc, Sucursal en España.

Insurance marketed by Open Bank, S.A., Linked Bancassurance Operator, with Tax ID Number (NIF) A-28021079, through its distribution network. Open Bank, S.A., Linked Bancassurance Operator is registered in the D.G.S.F.P. [Directorate General for Insurance and Pension Funds] Registry, with nº OV-0081 and has valid agency contracts with Zurich Insurance Plc, Sucursal en España; and Zurich Vida, Compañía de Seguros y Reaseguros, S.A. Civil liability and financial capacity covered pursuant to the applicable law.

What does the Mobile Theft Insurance cover?

Remember that you are insured against theft with force, violence or intimidation, but not against simple theft. In other words, someone must have used force or threats when taking the mobile from you. If your mobile phone has been stolen, you must inform the insurance company's claims telephone number, (+34) 93 260 97 63, within 7 days of the incident. You will be asked to submit a police report, in which you have expressly indicated the existence of this policy, and proof that the mobile's IMEI number has been blocked.

How do I take out my insurance policy and when will I be insured?

Just log in to the Openbank app, go to the “Insurance” section, click on “Mobile Theft Insurance” and follow the instructions.

You will be insured as soon as you take out the policy, and for up to one year.

What is the IMEI and how do I get it?

The IMEI, International Mobile Equipment Identity, is a 15-digit code that is used worldwide and uniquely identifies your mobile phone. You will have to give your mobile’s IMEI number when you take out your insurance policy.

If you have an Android phone, then you don't have to worry about this step. We will source it ourselves when you first apply.

If your mobile is an iOS device, you will have to give us the IMEI number when you take out your insurance. Simply go to “Settings” on your iPhone and go to the “General” section, where your IMEI number will be displayed in the “Information” section.

How much would the insurance be and what compensation would you get if your mobile was stolen?

The price of your Mobile Theft Insurance depends on your device and its age.

If your mobile is stolen, the maximum compensation you can receive will be the sum insured and will be calculated based on the cost to purchase (or repair) your mobile immediately prior to the theft, minus the 20% excess. Don't forget that you will be covered for up to one claim per insurance annuity. If the mobile phone is not available on the market, other models with similar characteristics will be taken as the basis of valuation. If the phone is recovered within 60 days, you will have to pay back the compensation and agree to keep the phone.

Which insurance company is the insurance taken out with?

Cover and guarantees of the Mobile Theft Insurance are insured by Zurich Insurance plc, Sucursal en España.

Insurance marketed by Open Bank, S.A., Linked Bancassurance Operator, with Tax ID Number (NIF) A-28021079, through its distribution network. Open Bank, S.A., Linked Bancassurance Operator is registered in the D.G.S.F.P. [Directorate General for Insurance and Pension Funds] Registry, with nº OV-0081 and has valid agency contracts with Zurich Insurance Plc, Sucursal en España; and Zurich Vida, Compañía de Seguros y Reaseguros, S.A. Civil liability and financial capacity covered pursuant to the applicable law.

What does the Mobile Theft Insurance cover?

Remember that you are insured against theft with force, violence or intimidation, but not against simple theft. In other words, someone must have used force or threats when taking the mobile from you. If your mobile phone has been stolen, you must inform the insurance company's claims telephone number, (+34) 93 260 97 63, within 7 days of the incident. You will be asked to submit a police report, in which you have expressly indicated the existence of this policy, and proof that the mobile's IMEI number has been blocked.

How do I take out my insurance policy and when will I be insured?

Just log in to the Openbank app, go to the “Insurance” section, click on “Mobile Theft Insurance” and follow the instructions.

You will be insured as soon as you take out the policy, and for up to one year.

What is the IMEI and how do I get it?

The IMEI, International Mobile Equipment Identity, is a 15-digit code that is used worldwide and uniquely identifies your mobile phone. You will have to give your mobile’s IMEI number when you take out your insurance policy.

If you have an Android phone, then you don't have to worry about this step. We will source it ourselves when you first apply.

If your mobile is an iOS device, you will have to give us the IMEI number when you take out your insurance. Simply go to “Settings” on your iPhone and go to the “General” section, where your IMEI number will be displayed in the “Information” section.

How much would the insurance be and what compensation would you get if your mobile was stolen?

The price of your Mobile Theft Insurance depends on your device and its age.

If your mobile is stolen, the maximum compensation you can receive will be the sum insured and will be calculated based on the cost to purchase (or repair) your mobile immediately prior to the theft, minus the 20% excess. Don't forget that you will be covered for up to one claim per insurance annuity. If the mobile phone is not available on the market, other models with similar characteristics will be taken as the basis of valuation. If the phone is recovered within 60 days, you will have to pay back the compensation and agree to keep the phone.

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