Debit and Credit Card Pack Diamond

Diamond Card Pack (credit and debit)

Debit and Credit Card Pack Diamond

Two cards with exclusive benefits 

Apply for your cards

All domestic ATMs and Banco Santander and Popular ATMs around the world free

Withdraw cash with your Diamond debit card, without fees, in all Santander and Popular ATMs and 24 withdrawals in other banks. 

Personal assistance: Concierge 24/7

For urgent issues regarding information and reservations, telepharmacy, Premium locksmith, document processing...

Better protection with insurance

Protects you against fraud and for assistance, travel, purchases... as well as extending the warranty on what you purchase with it.

Up to 60.000€ limit and financing at 12% APR and an annual NIR of 11,39%

The Diamond Visa gives your more credit and better loan facilities to make your payments flexible.

The best use of your money

  • Free ATMs in Spain. As well as withdrawing money free in all Banco Santander and Popular ATMs, you can withdraw money in any city or bank in Spain up to 24 times a year for free with your 4b Diamond MasterCard Debit Card.

  • Free international ATMs. You have more than 30.000  Banco Santander ATMs available to withdraw cash for free in other countries with your 4b Diamond MasterCard Debit Card.

  • Limit up to 60.000€  on your Diamond Visa Credit Card, giving you more credit to manage your expenses in the way you want to.

  • Flexibility of payment, so you can choose how to pay your expenses: Total payment with no fees or interest or deferred payment in fixed or variable monthly instalments or defer a single major purchase and choose to defer it for between 2 and 36 months.

  • Excellent financing with NIR monthly 0.95%, annual 11,39% NIR, APR 12,00%. One of the best interest rates on the market.

  • The issuance of the Diamond pack is free for the main holder. Renew it for only €135 per year. The issuance and renewal of additional Diamond Cards are free of charge.

Customised personal assistance– 24/7 Concierge and fantastic discounts

  • 24-hour Information and Reservations: Any information you need, wherever you are, day or night, 7 days a week.  

  • Processing of documents. At official organisations and delivery of small packages. (Mon - Fri, 9:00 am to 7:00 pm)

  • 24/7 Premium Locksmith: in case you lose your house keys, they are stolen or the lock is broken.

  • Telepharmacy 24h: receive medication delivered to your door, even with a medical prescription.

  • 24/7 technological assistance by phone or chat over the Internet, with a qualified technical expert.

  • Domestic staff: find permanent staff or for specific occasions (Mon - Fri, 9:00 am to 7:00 pm)

  • All services are set up through MGA Multiasistencia. You can call 24 hours a day, 365 days a year: 91 832 97 91 or 900 901 287

Greater security and protection with first-rate insurance

  • Travel: accidents, medical expenses, delays and/or lost luggage, repatriation, hire car insurance with additional cover.

  • Protection: for your purchases online and in shops, or if you are robbed at the ATM.

  • Extension of warranty on whatever you buy.

  • Replacement of cards or cash in the event of emergency, whether you are in Spain or another country, with another card or cash.

  • Total Protection against fraud without no excess whatsoever.

onboarding

Become a customer in just three steps, wherever you are

1

Complete the online form

To become a customer, we need to know a few things about you. Complete the online form and choose your access code.

2

Confirm your identity

Without having to go anywhere. By video call, providing your account number in another bank or with a messenger.

3

Sign electronically

We will send you an SMS text with a security code in order to access your contract so that you can sign it online.

Would you like to know more about the Diamond Card Pack?

With your Diamond Mastercard Debit Card you can withdraw cash for free:

  • In any ATMs of Banco Santander and others, up to 24 withdrawals at other cash points in Spain.
  • And from over 30.000 Banco Santander ATMs worldwide.

You will have a great variety of them. The personal assistance services are set up through MGA Multiasitencia, S.A. You can call 24 hours a day, 365 days a year on the MGA Multiasistencia, S.A. numbers: 91 832 97 91 or 900 901 287.

It includes many benefits through highly advantageous and useful services: information and reservations, travel agencies, telepharmacy, urgent locksmith, processing of documents and messages, technological assistance and domestic staff.

See further details on this services

It includes four very useful types of Insurance: travel assistance insurance, protection insurance, accident insurance  and insurance against fraud. It helps Diamond Pack Card holders in the event of travel cancellation, delay, and medical emergencies when travelling during the trip covered for card holders + spouse / children + 5 people travelling with the cardholder.

Travel assistance insurance arranged with Legalitas.

  • Delayed/lost luggage. If there is a delay of more than four hours, it includes emergency purchases. Maximum indemnification 400€

  • More than four hours delay in departure, Maximum indemnification: 400€.

  • Cancellation of travel owing to illness, death, etc. maximum indemnification 3.000€.

  • Medical expenses if you fall ill or have an accident during the trip. Maximum expenses:60.000€.

  • Finding and transporting luggage and personal effects: 60€ per item, <1.202€

  • Theft and material damage to luggage: 0€ item, <1.202€

  • Telephone Legal Assistance by Lawyers: up to 12.002€

  • In addition to covering you as the holder, the insurance policy also covers those travelling when the travel is paid for using the credit card (even if you do not travel).

  • Cover starts 50km from your home and all over the world.

  • In addition to the other guarantees usually covered by standard travel insurance.

See further details on this insurance

Protection insurance arranged with AIG.

  • Your purchases protected.

    • This covers all your purchases on the Internet (products not delivered, damaged or that do not correspond with the items you purchased). It includes the replace of the product or its reimbursement up to a maximum of 2.000€.

    • It also covers damage and the theft of whatever you buy in the shops up to a maximum of 2.000€ in the first two months from purchase.

  • Robbery at a ATM.

    • This covers cash that has been stolen up to eight hours after its withdrawal. Maximum indemnity: 500€

  • One additional year's warranty.

    • In addition to the two year warranty established by law, the insurance offers you 12 months additional warranty for any product that you have purchased with the card. Maximum capital guaranteed: 2.000€

  • Car hire cover. With this insurance you will avoid taking out the insurance required by car hire agencies for additional cover. The deductible is up to €200 per loss. Maximum indemnification year: €1,000.

See further details on this insurance

Free insurance against fraud.  

  • From the moment you inform Openbank, your Premium card will protect you against potential fraud. Maximum two reports per year, with no deductible. From then on the deductible is 150€.

Travel Accident Insurance arranged with Santander Seguros y Reaseguros, S.A.

  • This protects the cardholder in the event of travel accidents with tickets (or car hire) paid by card, up to 600.000€

  • Cover in the event of accidents on public transport (or car hire) paid by credit or debit card, with a maximum limit of 6.010,12€

See further details on this insurance  

If you lose your card abroad, we will cancel it and send you cash or an emergency card.

Replacement of card or cash in the event of emergency in other locations or abroad. The services offered to Diamond customers are:

  • Card Replacement: Delivery of an emergency card in one working day in the United States and two working days in any other country,  with seven global centres for printing Visa cards and nine  for printing MasterCards

  • Cash Advance: Emergency cash advance in  offices set up with Western Union

  • Virtual payment service: Option not to physically present the card at restaurants, hotels, on transport and in shops, while the emergency card is on its way (only available for the MasterCard debit card and requires authorisation by the business).

The issuance of both Diamond cards is free for the main holder. Renew them for just €135 per year. Any additional cards you request are free and have no fees for issuance or renewal.

Diamond MasterCard debit card.

  • Withdraw cash at all ATMs in Spain: free

  • Withdraw cash in the more than 30.000 Banco Santander ATMs around the world: free.

  • Withdraw cash at other banks' ATMs in the EU. You will only pay the commission shown at the ATM, which will never be greater than 0,2% of the cash that you withdraw, plus 1,30€.

  • Withdraw cash at other banks' ATMs outside of the EU. 4,5% of the cash withdrawn (minimum commission: 3,50€.)

  • Make domestic transfers in euros, check balance and statements and top up your mobile phone at Banco Santander and Popular ATMs in Spain: free.

  • Check balance and perform other transactions at other ATMs: 0,50€ (single fixed amount).

  • Purchasing in foreign currencies: 3% of the amount.

  • Monthly fee for alert service (text alerts of payments made with the card): free.

Diamond VISA Credit Card.

  • Withdraw cash on credit at ATMs: 3% Minimum amount per transaction: 3€
  • Withdraw cash at other banks' ATMs in Spain: you will only pay the fee shown at the ATM.
  • Withdraw cash at other banks' ATMs in the EU. You will only pay the commission shown at the ATM, which will never be greater than 0,20% of the cash that you withdraw, plus 1,30€.
  • Withdraw cash at other banks' ATMs outside of the EU. 5% of the cash withdrawn. Minimum: 3€
  • Purchasing in foreign currencies: 3% of the amount. Minimum: 2€
  • Transfer cash from your current account to your Premium Visa Credit Card: free.
  • Transfer cash from your Premium Visa Credit Card to your current account: 3% of the amount transferred. Minimum: 3€
  • Monthly fee for alert service (text alerts of payments made with the card): free.

Solicítalo aquí o llamando al +34 91 177 33 37.

Cuando hayas recibido tu Pack Diamond, consulta el PIN de tus tarjetas online accediendo al área de Clientes. Puedes cambiarlo por uno que te resulte más fácil de recordar.

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